Wednesday, May 5, 2010

The Universe and the Digital Universe are Expanding into Clouds

History of the Universe - click to expand
I’ve been watching two excellent series on the Discovery Channel: Into the Universe with Stephen Hawking, and Life with Oprah Winfrey. They complement each other very well and do a great job explaining our current understanding of the universe and the various categories of life on Earth. I was reminded that the universe is 14 billion years old and probably has a life span of 28 billion years ahead. That will give us plenty of time to figure out what to do with all the data we’re creating. The universe is expanding and so is our love affair with creating and disseminating data.
History of the Universe
According to an EMC-sponsored IDC study published yesterday, “The Digital Universe Decade – Are You Ready?” the digital universe is expanding at an almost unimaginable rate. That may be no surprise, but consider these statistics compiled from: the news release announcing the study; the EMC Digital Universe page; and the multimedia presentation of the study:
  • The creation and replication of new digital information set a record in 2009 by growing to 800 billion gigabytes, 62 percent over 2008. Try to picture a stack of DVDs reaching 240,000 miles to the Moon and back.
  • The amount of digital information created in 2010 is projected to be 1.2 zettabytes (a zettabyte is a trillion gigabytes). That equals 707 trillion copies of the more than 2,000-page U.S. Patient Protection and Affordable Care Act signed into Law in March 2010. Stacked end to end, the documents would stretch from Earth to Pluto and back 16 times or cover every inch of the United States in paper 3 feet deep. The distance between Earth and Pluto is between 2.6 billion and 4.6 billion miles, depending on where Earth and Pluto are in their respective orbits.
  • The expansion of the digital universe is expected to gain further momentum over the next decade, increasing 44-fold to 35 trillion gigabytes (35 zettabytes) by the year 2020. Our stack of DVDs would now reach halfway to Mars. That’s between 17 million and 125 million miles, depending on where Earth and Mars are in their respective orbits.
The view from Earth; click on image to enlarge it.
I think it’s clear that the expanding digital universe can only be managed in the cloud, with its elastic ability to rapidly scale to meet varying levels of demand. Here’s a good piece of information for cloud computing vendors from the study:
  • Based on the use of cloud computing services by companies to reduce the portion of their IT budget devoted to legacy system maintenance, IDC estimates that the increase in IT dollars spent on innovation could drive more than $1 trillion in increased business revenues between now and the end of 2014. This projection will increase substantially as private cloud and other cloud computing models move into mainstream adoption.
If you are a vendor that could benefit from the $1 trillion that IDC estimates will expand into cloud computing by 2014, you may want to examine your pricing strategy. Price optimization ensures that you are pricing your products appropriately for each of your customer segments. Price optimization SaaS solution Mimiran was just profiled by Inc.magazine as one of four killer sales apps that could help you succeed in monetizing the expanding digital universe.
Consider these scalable cloud-based systems that are very capable of managing and interpreting the increasing amount of data that your organization will create and access during this decade of the rapidly expanding digital universe:

  • Enterprise mashup dashboards such as mashmatrix Dashboard provide rapid, personalized development of dashboards from any web-facing data source; get a complete view of all the information you need on one screen without having to switch between screens and applications.
  • SaaS business intelligence (BI) applications from Birst and eiVia provide quick reporting and predictive analytics for decision-making.
  • Enterprise relationship management solutions such as BranchIt help your business leverage relationships that colleagues may have with prospective customer or partner contacts.
  • Price optimization applications from companies such as Mimiran help you avoid leaving money on the table in pricing your products or services.
  • Enterprise brand management solutions from Attensity360 aggregate, measure, and analyze news media and consumer opinion from print and social-media sources to yield insights that enable sales, marketing, PR, and executives to better understand their customers, competitors, influencer communities, industry trends and issues, the press, and the investment community.
  • Enterprise cloud databases such as TrackVia help you quickly design and deploy cloud-based applications to solve business problems.
  • Integration products from Pervasive Software and Sesame Software provide data exchange and interoperability between legacy on-premises and software-as-a-service (SaaS) applications.
  • Cloud-based single sign-on systems from companies such as TriCipher provide a secure, single login for a user to access all authorized cloud-based applications.
Universe collage - click to enlarge
How do you plan to manage your expanding digital universe with cloud-based systems?

Thursday, April 29, 2010

Cloud-based Systems are Your Tools for Business Composition

Audiotool application - click to enlarge
A friend recently introduced me to Audiotool, a very interesting, fun, and easy-to-use music-composition platform. It contains the tools you need to quickly create digital music: drums, synths, effects, and a library of guitar, bass, vocal, and other sounds. You select the tool you want to use, create a beat, a melody, or an effect with it, and add it to the mix of your composition. I was amazed to watch my friend use Audiotool to quickly create a mix that sounds good on its own or in your favorite dance club. You can save the piece you created as a file for posterity or for additional editing. Audiotool is also a social-media platform for sharing your music and following your influencers.
Here’s a review of Audiotool by Terrence O’Brien of Switched, and here are some compositions by Sam’s Sound Box in the Audiotool community. Play it again, Sam! I’m currently working on “In the Hybrid Cloud,” my first Audiotool composition! I’ll have to work hard to catch up to Sam. I think I’ll follow his updates. If you need help getting started with Audiotool, here’s an excellent tutorial.
Audiotool makes it easy to experiment with sound. You scale up when you want higher volume and density in the mix, or scale down for quieter, minimal sections. You also don’t need to master a musical instrument or buy, maintain, and configure a lot of expensive equipment. Audiotool has what you need on demand from anywhere.
You know where I’m heading: cloud computing is quite like an Audiotool for your organization! With cloud-based systems, you can focus less on buying and configuring expensive and complex hardware and software, and more on provisioning the applications you want to drive revenue growth and profitability, improve business performance, gain insights from social media, and solve IT concerns in the cloud. You can easily scale up to deliver more and better insights to more people, or scale down when your business needs change. You can classify most cloud purchases as operational expenses of your departmental budget rather than capital expenses of your organization, which usually require more levels of oversight and approval. With cloud computing, you have the creative license to experiment while improving your ability to serve and delight your internal and external audience.
Consider these cloud-based systems that you can use to quickly deliver business results at a tempo that matches the pace of change in your organization:

  • Enterprise mashup dashboards such as mashmatrix Dashboard provide rapid, personalized development of dashboards from any web-facing data source; get a complete view of all the information you need on one screen without having to switch between screens and applications.
  • SaaS business intelligence (BI) applications from Birst and eiVia provide quick reporting and predictive analytics for decision-making.
  • Enterprise relationship management solutions such as BranchIt help your business leverage relationships that colleagues may have with prospective customer or partner contacts.
  • Price optimization applications from companies such as Mimiran help you avoid leaving money on the table in pricing your products or services.
  • Enterprise brand management solutions from Attensity360 aggregate, measure, and analyze news media and consumer opinion from print and social-media sources to yield insights that enable sales, marketing, PR, and executives to better understand their customers, competitors, influencer communities, industry trends and issues, the press, and the investment community.
  • Enterprise cloud databases such as TrackVia help you quickly design and deploy cloud-based applications to solve business problems.
  • Integration products from Pervasive Software and Sesame Software provide data exchange and interoperability between legacy on-premises and software-as-a-service (SaaS) applications.
  • Cloud-based single sign-on systems from companies such as TriCipher provide a secure, single login for a user to access all authorized cloud-based applications.
How do you plan to use cloud-based systems to compose solutions that will be a hit with your customers?

Tuesday, April 20, 2010

If a Volcano Erupts in Your Industry, Social Media Monitoring Can Help

Ash cloud from the volcano in Iceland (Reuters)
On April 14 a volcano erupted in Iceland, spewing ash in the air for hundreds of miles and canceling flights across Europe for days. As with other recent emergencies and natural disasters, social media is helping to spread the news and helping those affected by the event. This article by Tracy Staedter in Discovery News, “Social Media Sites Help Volcano-Stranded Travelers,” documents several of the Facebook pages, Twitter hashtags, and other online resources that are keeping us informed.
Biz360 social-media dashboard of the topic, "volcano." Click to enlarge.
I used Attensity360 social media monitoring software as a service to analyze social media activity around the topic, “volcano.” Not surprisingly, use of the word “volcano” in social media skyrocketed from under 3,000 per day before the eruption to around 27,000 per day on April 14 and on the days following the eruption. The dashboard I created allows me to directly access the posts, interact with the authors, identify the sites with the highest number of posts, and monitor sentiment. I can also qualify topics, such as adding “Iceland” to the “volcano” search string.
You can use the same solution at your organization to monitor any erupting volcanoes (good or bad) in your industry or about your organization. What if you could shape market perception, understand the buying process, respond to competitive threats, evaluate trends and issues, and improve the return on your marketing investment from product positioning, branding, PR, and marketing campaigns? What if you could help marketing to quickly determine whether their messages are gaining traction in the marketplace and which of those communication vehicles—including spokespeople—are most effective at delivering those messages?
Social media monitoring can help you answer the above questions, gain insight into the discussions about the topics you select, and address issues, just like the travelers in Europe and their families are using social media to help them navigate their situation and return home.

Monday, April 19, 2010

Cloud Computing and Seismic Upgrades

SF Bay Bridge new eastern span (right) and original eastern span
In San Francisco, we’re very familiar with building renovations such as seismic upgrades. Here are just a few public building renovations that occurred recently:
  • Asian Art Museum, renovation and move to former SF Public Library building, 2002-2003, $15 million
  • War Memorial Opera House, earthquake repair and seismic strengthening, 1996-1997, $88.5 million
  • Davies Symphony Hall, acoustic and seating renovations, 1992, $10 million
In some cases, a renovation just wasn’t enough to serve our current and future needs. San Francisco recently built:
  • Main Library in 1993-1996 for $110 million
  • AT&T Park in 1997-2000 for $357 million
  • the M. H. De Young Museum in 2002-2005 for $202 million
  • California Academy of Sciences in 2005-2008 for $500 million
  • San Francisco-Oakland Bay Bridge western span retrofit and new eastern span construction, currently underway, will cost $6.3 billion and will be completed in 2013
In the new arena of cloud computing, traditional software vendors have no choice but to upgrade their on-premises offerings to support the new cloud-based delivery model. Without a strategy and the resources to bridge the gap between the old computing model and the new, even the largest software companies risk falling behind.
While it’s difficult, time-consuming, and expensive to retrofit a historic building to current seismic standards, or to build a new ball park, museum, or bridge, it may seem fairly easy, quick, and inexpensive to re-engineer on-premises software to software as a service. Not so, according to Don Fornes, CEO of Software Advice, who outlines some of the obstacles of bridging on-premises software to SaaS in this post, “The Software as a Service Dilemma.” Fornes writes that on-premises software companies must re-think and re-organize their business models and operations, in addition to nearly re-writing their code to support a web-based architecture.
One of the hallmarks of progress is creative destruction, when new and improved technologies or methodologies replace the old. Sometimes the transitions are painful, but they are usually beneficial. For example, how many of us would rather have paper-based systems than computerized systems; or how many would rather bring down the Internet and revert to the former methods of storing and communicating information?  How about leaving our cell phones behind for conventional phones, or carrying CDs rather than storing hundreds of them on an MP3 player?
In the future, installed software will have the same appeal as our old methods of storing and accessing information, while cloud-based systems shine as the best solutions for securely and efficiently accomplishing our business objectives.
While the large enterprise players are busy re-writing decades of code and re-aligning their businesses to support a web-based architecture, consider these cloud-based business solutions that were written as web-based applications from the start, and that are continually upgraded to incorporate the best practices and suggestions of their customers:


  • Enterprise mashup dashboards such as mashmatrix Dashboard provide rapid, personalized development of dashboards from any web-facing data source; get a complete view of all the information you need on one screen without having to switch between screens and applications.
  • SaaS business intelligence (BI) applications from Birst and eiVia provide quick reporting and predictive analytics for decision-making.
  • Enterprise relationship management solutions such as BranchIt help your business leverage relationships that colleagues may have with prospective customer or partner contacts.
  • Price optimization applications from companies such as Mimiran help you avoid leaving money on the table in pricing your products or services.
  • Enterprise brand management solutions from Attensity360 aggregate, measure, and analyze news media and consumer opinion from print and social-media sources to yield insights that enable sales, marketing, PR, and executives to better understand their customers, competitors, influencer communities, industry trends and issues, the press, and the investment community.
  • Enterprise cloud databases such as TrackVia help you quickly design and deploy cloud-based applications to solve business problems.
  • Integration products from Pervasive Software and Sesame Software provide data exchange and interoperability between legacy on-premises and software-as-a-service (SaaS) applications.
  • Cloud-based single sign-on systems from companies such as TriCipher provide a secure, single login for a user to access all authorized cloud-based applications.
How will you use cloud-based systems to upgrade your ability to drive revenue growth and profitability, improve business performance, gain insights from social media, and solve IT concerns in the cloud?

Wednesday, April 7, 2010

Cloud Computing: The Hype is Dying and Budgets are Rising

Attensity360 social media dashboard for cloud computing - click to enlarge
Last week David Linthicum of InfoWorld wrote an interesting post, “The cloud computing hype is beginning to die.” He wrote that less information about cloud computing is entering the market and the hype is settling down. Meanwhile, vendors are now focusing on creating new products for the space, and both vendors and IT pros are strategically targeting cloud-based products for specific needs. He based this assessment on his own observations and on an unscientific poll of his cloud computing Twitter buddies.
I also think it is happening along the lines of Dave’s description. Last year we saw an amazing amount of information and alignment around cloud computing: most research firms included cloud computing on their list of strategic client recommendations, and the volume of articles, blog posts, tweets, webinars, conferences, new companies, and new products clearly signaled the arrival of a new model of computing. Now, the volume of information is still great, but I also think it is declining. 
To find out whether the observations of Dave and his Twitter buddies reflect an actual decline in information about cloud computing, I used social media monitoring SaaS product Attensity360 to aggregate and analyze the volume, sentiment, and trend of the topic, “cloud computing.”

Cloud computing topic velocity report - click to enlarge
Attensity360 clearly indicates that mentions of “cloud computing,” are declining in social media. There were 1,153 mentions this month to date, while last month to date there were 2,984 mentions. That’s a 61-percent decline this month. This reduction of “hype” and information is a good thing according to Dave, because it shows that we’ve moved from the “thought leadership” stage to increased understanding and strategic implementation.
A new report from Sand Hill Group, Leaders in the Cloud, supports that IT budgets for cloud computing are increasing as a result of strategic interest and implementation plans. Here is an article about the report inInformationWeek. The study finds that in three years:
  • 16% of respondents expect to spend 30% or more of the IT budget on cloud computing
  • 8% will spend 21-30% of the budget
  • 22% will spend 11-20% of the budget
  • 24% will spend 7-10% of the budget
  • Those expecting to spend 7% or more make up 80% of the sample
Now that the hype about cloud computing is dying and the focus is increasingly on trying and buying, consider these cloud-based solutions that are easy and quick to deploy, fit well in tight budgets, and will rapidly help you drive revenue growth and profitability, improve business performance, gain insights from social media, and solve IT concerns in the cloud:

  • Enterprise mashup dashboards such as mashmatrix Dashboard provide rapid, personalized development of dashboards from any web-facing data source; get a complete view of all the information you need on one screen without having to switch between screens and applications.
  • SaaS business intelligence (BI) applications from Birst and eiVia provide quick reporting and predictive analytics for decision-making.
  • Enterprise relationship management solutions such as BranchIt help your business leverage relationships that colleagues may have with prospective customer or partner contacts.
  • Price optimization applications from companies such as Mimiran help you avoid leaving money on the table in pricing your products or services.
  • Enterprise brand management solutions from Attensity360 aggregate, measure, and analyze news media and consumer opinion from print and social-media sources to yield insights that enable sales, marketing, PR, and executives to better understand their customers, competitors, influencer communities, industry trends and issues, the press, and the investment community.
  • Enterprise cloud databases such as TrackVia help you quickly design and deploy cloud-based applications to solve business problems.
  • Integration products from Pervasive Software and Sesame Software provide data exchange and interoperability between legacy on-premises and software-as-a-service (SaaS) applications.
  • Cloud-based single sign-on systems from companies such as TriCipher provide a secure, single login for a user to access all authorized cloud-based applications.
Have you noticed an increase in strategic planning for cloud-based implementations at your organization?

Wednesday, March 31, 2010

Social Media Monitoring of Health Care Reform Topics


Social media dashboard for health care reform - click to enlarge
Now that it’s been a week since the health care reform bill was passed into law, it’s good timing to see how it played out in social media, where unbridled opinions spread like epidemics. Using Attensity360 social media monitoring software as a service, I built a dashboard to monitor the topic of “health care reform.”
Not surprisingly, the topic spiked on March 21 and March 22, in line with the House of Representatives’ approval of the bill on March 21. “Health care reform” was included in 210,157 posts over the last 30 days. The topic spiked from 6,504 mentions on March 20 to 33,701 mentions on March 21 and 33,991 mentions on March 22. Mentions steadily declined thereafter and settled at 5,283 at the end of the week on March 27.
Topic sentiment over the last 30 days was 34 percent positive, 31 percent negative, 29 percent neutral, and six percent mixed. Topic sentiment between March 19 and March 31 was 32 percent positive, 30 percent negative, 32 percent neutral, and six percent mixed.
The top five sources of the posts were Digg (1,402), Reddit (458), Gather (223), Amazon Politics Community (187), and Medlogs (177).  For each of the top sources, I can view reports for topic trend (how many posts per date), sentiment, daily traffic, U.S. demographics, and the top five articles this week that mention “health care reform.”
The top article for posts and comments this week from top source Digg was this Associated Press article, “Health overhaul likely to strain doctor shortage.” I can also view the comments on the article and interact directly with the authors of the comments. Here’s my comment: for those considering a medical career, now may be the time!
It’s clear from this social-media dashboard that positive, negative, and neutral opinions about health care reform are almost equal. This means that the proponents of health care reform, while winning the legislative battle, have a lot of PR to do to persuade the neutrals and the negatives to join the positive camp. Another look may reveal that the neutral articles were written by journalists, who are supposed to be neutral. TheAssociated Press article passed that test with a neutral sentiment rating.
The good news for all involved in health care reform is that, with Attensity360, they have cost-effective and instant access to the largest focus group in history: social media. Social media participation is growing just like universal health insurance, and organizations cannot ignore either of these developments.
How can social media monitoring apply in your organization? What if you could shape market perception, understand the buying process, respond to competitive threats, evaluate trends and issues, and improve the return on your marketing investment from product positioning, branding, PR, and marketing campaigns? What if you could help marketing to quickly determine whether their messages are gaining traction in the marketplace and which of those communication vehicles—including spokespeople—are most effective at delivering those messages?

Monday, March 29, 2010

Health Care Reform and Cloud Computing

Organizational chart of the health plan; click on image to enlarge it.
Last Thursday, March 25th, Congress approved a bill for major health care reform, which has been a priority for several administrations and a topic of discussion and controversy for decades. I compiled below a few articles, perspectives, and summaries of the Patient Protection and Affordable Care Act (H.R. 3590):
While the business side of health care will change considerably as the new regulations take effect, I think it’s also interesting to take a quick look at current and future technology improvements in patient care, such as bionics and nanomedicine. Artificial limbs that can be controlled by thought are currently being developed and tested, while nanomedicine will create breakthroughs in treating many diseases at the cellular level.
In most business environments, business intelligence is high on the wish list to help control costs, improve performance, and identify business opportunities by discovering patterns and insights in data for improved decision-making. According to the below articles, business intelligence is also a high priority in health care:
Cloud-based business intelligence solutions can help health care companies achieve their goals of reducing cost, streamlining operations, and delivering better care through improved decision-making, because BI SaaS can be instantly activated and scaled to meet business requirements. Just as health care reform promises improved access to health care for more people, BI SaaS provides insights to more employees for better decision-making. But is health care ready for cloud computing? According to these two articles, the answer is “yes.”
If you are interested in reforming your business to drive revenue growth and profitability, improve business performance, gain insights from social media, and solve IT concerns in the cloud, consider these cloud-based solutions:

  • Enterprise mashup dashboards such as mashmatrix Dashboard provide rapid, personalized development of dashboards from any web-facing data source; get a complete view of all the information you need on one screen without having to switch between screens and applications.
  • SaaS business intelligence (BI) applications from Birst and eiVia provide quick reporting and predictive analytics for decision-making.
  • Enterprise relationship management solutions such as BranchIt help your business leverage relationships that colleagues may have with prospective customer or partner contacts.
  • Price optimization applications from companies such as Mimiran help you avoid leaving money on the table in pricing your products or services.
  • Enterprise brand management solutions from Attensity360 aggregate, measure, and analyze news media and consumer opinion from print and social-media sources to yield insights that enable sales, marketing, PR, and executives to better understand their customers, competitors, influencer communities, industry trends and issues, the press, and the investment community.
  • Enterprise cloud databases such as TrackVia help you quickly design and deploy cloud-based applications to solve business problems.
  • Integration products from Pervasive Software and Sesame Software provide data exchange and interoperability between legacy on-premises and software-as-a-service (SaaS) applications.
  • Cloud-based single sign-on systems from companies such as TriCipher provide a secure, single login for a user to access all authorized cloud-based applications.

How do you plan to reform your organization to better serve your patients and customers with cloud-based solutions?